How do I contact you in case of an emergency?

This service is not intended for emergencies. In case of a medical emergency please contact your nearest health care provider.


So once I book my appointment online how are you made aware of my booking?

The system is sending the provider an automated text message with your booking wherever the provider may be and whatever phone number he or she may be using. This is something you don’t have to worry about!


Will I be able to get prescriptions through the online consultation?

The service is intended for medical advice only, no diagnostic or treatment capacity is currently available including ePrescription.


I see all your slots are booked for the coming days, but I need an urgent advice. What can I do?

We apologize for our limited capacity. Please contact your nearest health care provider.